How we work



Your satisfaction is our long-term pursuit and concern. Once your package has arrived, we encourage you to open and check to make sure that the items that we made meets your requirement. Try your items on as soon as possible without removing the tags, altering, or washing.


If you are not 100% satisfied with the quality of your purchase from ourstore , you can return or exchange your items within 15 days from the delivered date.Please contact customer service and ask for return to correct address.


Request:

1. Items received within 15 days from the delivered date.

2. Items received unused, undamaged and in original package.

3. Return shipping fee is paid by buyer.

4. To return the products, please contact us: By filling contact us form.

5. Send the product along with a note indicating whether you want to exchange the product (and if so, what other product you want to order)

If you received a damaged product, please notify us immediately for assistance

Note: Items of intimate apparel, swimwear, jewelry, accessories can't be returned or exchange.